- [00:00] - Intro
- [01:13] - Adjusting with the changes
- [02:13] - Helping others to have positive attitude
- [05:05] - Where should SMB focus on?
- [08:06] - Where to find Emily
- Emily Kimble's Dribble: https://dribbble.com/EmilyKimble
- Emily Kimble's Number: 614-458-8162
- Communicating with other people directly can keep you sane during these times.
- Helping others fights the feeling of helplessness.
- Constantly creating something keeps your mind sharp and gives you satisfaction to forget about negative thoughts.
- The tactile feeling of physically writing something through pen and paper can give you a much-needed break from using our phones and computers too much.
- You can take this time and opportunity to create a deeper relationship with your customers, clients, colleagues through kindness, and compassion.
- Taking a few minutes to meditate before a meeting can help get rid of the nerves and can make you perform better.
- Making yourself vulnerable to a customer or client that is also vulnerable gives a deeper connection and understanding. Conversations will be easier this way.
Alright everybody, welcome back to another episode of Unprepared. I am your host Chase Clymer, and today we're gonna welcome to the show, Emily Kimble. How are you doing today, Emily?
I'm good. How are you doing?
I'm doing fantastic. So Emily is an amazing designer. She's helped us with a bunch of projects in the past. But she is beyond just a designer. She's a great strategist, can really help turn around a store, especially from like, the brand perspective, I'd say. I don't know. How would you like to be built? I guess.
Ah, yeah. I think that's a good intro. Yeah. I love getting to the nitty-gritty of everything and getting involved with the design strategy. By taking things apart and putting them back together and yeah. All the design on strategy. Get me in there.
Awesome. So today, we have a little bit...alright, I'm gonna let everybody know we're a little more prepared these days. I ask a question before we go on these things to have gone in the direction we're going to go.
But Emily wants to talk about finding ways to not feel helpless during this time. And now you can work on continuing your education and practicing new skills and learning stuff. So how would you like to get the ball rolling there, Emily?
Yeah, so I answered that question a couple of weeks ago. And just due to the nature of the unpreparedness, I didn't really want to put a ton of thought into it upfront. But, yeah, I think right now with the nature of the world, and everyone is in isolation. And unless you are helping patients or working in a grocery store, it's the feeling of helplessness that can kind of sink in.
I think for me, I moved across the country, from Ohio to Seattle last fall. So being super far from family through a pandemic has been pretty tough. And so just finding ways to not feel helpless as things are slowing down as a lot of people's emotions are going up and down day by day, and just really trying to help others more.
Gotcha. So by helping others, what have you kind of been passing the time with? Obviously, you got a full-time gig as a designer, but what have you been doing kind of to stay busy and stay positive?
Yeah, so it definitely took a toll on me for the first couple of weeks. Just finding my new routine because like a lot of people, my work changed for a little bit. It slowed down for a few weeks there and I'm very fortunate that it's been picking up a little bit more lately. But just finding what to do and that downtime was a little bit tough for me. And I think what I really enjoyed doing is continuing to talk to people.
But I found when I was calling everyone, they were sharing their new update on all the things that they're going through, good, bad, and whatever. And it started to be like, okay, I'm seeing that a lot of my friends and family are hurting through this, and talking to them is helpful, but I wanted to try to help in a different way. So something that I started doing was the postcard project that times me this way.
I started doing a postcard project where I send out some blank postcards to a bunch of friends and family. And I asked them to just draw something that is inspiring to them or has some sort of meaning in their life and write a little note on the back and then they'll send it back to me and I've been practicing watercolor. So I've been filling in all of the postcards with color.
So it's been a fun little way to stay creative and to bring people together and just encourage people to keep creating. So that's been the little thing that I've been working on on the side.
And I've had a lot of friends that participated in the project and they got a new kick going from just putting pencil to paper. I don't think a lot of people do that much anymore. But now that we have more downtime, finding time to create and actually get the ball rolling, I think has been really awesome.
And it's been fun to see all the art and music and things that are coming out of this.
Yeah, I actually am playing a lot more music than I have in a long time. I was in a band forever. And then I've been focusing elsewhere and I haven't been playing as much but these past couple of weeks I've been playing a lot more with my roommate just for fun. You know, it's definitely finding ways to be creative.
It's funny Shawn, we both, Shawn's my business partner. Emily knows him pretty well. Shawn the other day was saying he's like, I completely forgot how to write by hand. Almost. It seems like I've been writing all this stuff down lately. And it's been fun. He's been sketching too.
So if we could try to pivot a little bit towards small to medium-sized businesses, obviously a lot of people that follow me are working in Ecom.
What would you say would be some, some things to do during this time to level up what's going on within your business, where maybe you should be focusing?
Yeah, I think, for me, the thing that I've been trying to focus on more is cultivating relationships with more kindness and compassion.
I saw a lot of my partners and clients are pretty small. There's a designer, a fashion designer out there who's just quit her job a couple of months ago, and is starting her own fashion line, which is tough to do in this environment. And so she, I was working with her, I'm getting some things going on.
And then this came up and finances were tighter than expected. And she actually, we went a little bit back and forth on an invoice. And it was tough at first because she was asking me to cut back on my invoice because she couldn't pay it anymore.
And you know, holding, trying to hold what I think I'm worth, versus what I know that she can afford and go into that conversation I was a little, a little bit weary just wanting to defend myself.
But then I actually, I don't know if you have ever done this, I do a lot of meditations before. Before any meetings, even if it's just something small like that I'm a little bit nervous. I'll do a couple of minutes with a little meditation just to kind of get my mindset in a good place.
And I went into it with more compassion and understanding and kind of just wanting to open up to her. We started going back and forth on the work that I did and the invoice itself. And I kind of just open it up with her to the why and why is she really wanting to cut back on this?
And the more we could get back down to that and just open it up and be more vulnerable to each other, I think it was super helpful. And we ended up finding a good middle ground on that one and we're continuing work onward. So I think really just cultivating those partnerships and meeting everyone with as much compassion and understanding as you can right now is the biggest thing that I've been working through.
Yeah, that's a great strategy. Kind of with any sort of disagreement is the Socratic questioning why why why are you coming from...what's the thought process behind that perspective? And it allows it to be less personal while being more personal, I guess.
Awesome. Hey, Emily, if people are liking what you're saying they want to get a hold of you, how can they get ahold of you?
You can call me at 614-458-8162. And I pretty much always have my phone on "Do Not Disturb" because I like to just stay heads down. So if you call me and leave me a voicemail, I will give you a callback.
And then I also have worked up on Dribble and on my LinkedIn. So those are probably the two easiest places to go. Learn more about me and you can also hit me up there too.
Awesome. Yeah, I'll drop those links in the description of this on YouTube. And hopefully, I'll remember to do it in the other places that I posted.
Awesome. Thank you so much for coming on today.
Yeah. Thank you.