Honest Ecommerce

010 | How Customer Experience Generates Revenue | with Philippe Roireau

Episode Summary

On this podcast, we talk about decluttering customer requests, the importance of multi-channel support, how you can use customer service to increase sales, and so much more!

Episode Notes

Philippe Roireau, Head of Partnerships at Gorgias, joins the show to teach us about how we can turn customer service into a revenue generator for our Ecommerce store. 

Philippe previously operated an 8-figure Ecommerce company as a co-founder and worked at Google and Microsoft in various sales and operations positions. 

He is now helping dozens of leading Ecommerce brands become more successful through improving customer experience. 

Want to give Gorgias a try? Head over to gorgias.io/electriceye for a second free month + white glove onboarding!

To learn more, visit: http://honestecommerce.co