Honest Ecommerce

043 | The Importance of Customer Feedback and the Mindset for Mistakes | with Mike Potter

Episode Summary

<p><span>Mike Potter is</span> <em><span>the</span></em> <span>backup guy. He’s the co-founder and CEO of Rewind, the automatic backup for Shopify stores. He has founded a number of companies and was an active merchant in the early days of e-commerce, selling curling gloves from his garage. </span></p> <p><span>On this podcast, we talk about Mike’s awesome and interesting journey with Rewind, his thoughts on customer feedback, and how to approach mistakes as a business.</span></p> <p><span>To learn more, visit:</span> <a href="http://honestecommerce.co/"><span>http://honestecommerce.co</span></a></p> <p><strong>Resources:</strong></p> <ul> <li><span>Rewind’s website:</span> <a href="https://rewind.io/"><span>rewind.io</span></a></li> <li><span>Rewind’s Shopify App page:</span> <a href="https://apps.shopify.com/backup"><span>apps.shopify.com/backup</span></a></li> <li><span>Rewind’s Free Ebook to prepare for Black Friday/Cyber Monday -</span> <a href="https://rewind.io/bfcm-2019"><span>rewind.io/bfcm-2019</span></a><span> </span></li> <li><span>Backup your Shopify store for free! Rewind One Time -</span> <a href="https://rewind.io/free"><span>rewind.io/free</span></a></li> </ul>

Episode Notes

Mike Potter is the backup guy. He’s the co-founder and CEO of Rewind, the automatic backup for Shopify stores. He has founded a number of companies and was an active merchant in the early days of e-commerce, selling curling gloves from his garage. 

On this podcast, we talk about Mike’s awesome and interesting journey with Rewind, his thoughts on customer feedback, and how to approach mistakes as a business.

To learn more, visit: http://honestecommerce.co

Resources: