Honest Ecommerce

063 - Unprepared: Increasing Customer Retention Through Seamless SMS tools with Harvey Hodd

Episode Summary

<p><span>In this podcast, we talk about the pain points of Ecommerce merchants, how to streamline a customer’s purchase, what brands should do to build retention, and more. </span></p> <p><span>Harvey runs Blueprint, an all-in-one eCommerce SMS and WhatsApp platform for consumer brands. He’s also an ex-professional footballer who loves skateboarding and Japan. </span></p> <ul> <li><span>Harvey Hodd’s LinkedIn:</span> <a href="https://uk.linkedin.com/in/harveyhodd"><span>https://uk.linkedin.com/in/harveyhodd</span></a></li> <li><span>Harvey Hodd’s Twitter:</span> <a href="https://twitter.com/harveyhodd"><span>https://twitter.com/harveyhodd</span></a></li> <li><span>Website:</span> <a href="https://blueprint.store/"><span>https://blueprint.store/</span></a></li> </ul> <p><span>Honest Ecommerce is a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business.</span></p> <p><span>If you like our podcast, consider subscribing & joining our FREE Facebook group</span></p> <p><a href="http://honestecommerce.co/"><span>http://honestecommerce.co/</span></a></p>

Episode Notes

In this podcast, we talk about the pain points of Ecommerce merchants, how to streamline a customer’s purchase, what brands should do to build retention, and more. 

Harvey runs Blueprint, an all-in-one eCommerce SMS and WhatsApp platform for consumer brands. He’s also an ex-professional footballer who loves skateboarding and Japan. 

Honest Ecommerce is a weekly podcast, community & educational resource providing online store owners with honest, actionable advice to increase their sales and grow their business.

If you like our podcast, consider subscribing & joining our FREE Facebook group

http://honestecommerce.co/